| Term | Definition |
| Bullying | Bullying is a form of discrimination which may include jokes, teasing, nicknames, emails, pictures, text messages, social isolation or ignoring people, or unfair work practices. |
| Business Continuity | the ability of PIA to deliver services at an acceptable level following a disruptive event or circumstance. |
| Business Continuity Management | a coordinated organisational approach to the management of operations which seeks to ensure that core functions can continue or be resumed in a timely way. |
| Business Impact Analysis | the process of analysing activities and the impact a disruption to business might have. |
| CoE | Confirmation of Enrolment |
| COPHE | Council of Private Higher Education |
| Critical incident | A critical incident is a sudden or developing event which causes disruption to an organisation, creates significant danger or risk and which creates a situation where staff and/or students feel unsafe, vulnerable and under stress. Critical incidents require immediate attention and decisive action to prevent or to minimise any negative impact. |
| Designated Officer | Any PIA staff member who is either a witness to, or first to be informed about, an actual or potential critical incident |
| Disability | PIA uses the definition of disability as set out in the Disability Discrimination Act 1992 (Cth). |
| Discrimination | Discrimination is treating, or proposing to treat, someone unfavourably because of a personal characteristic protected by the law, such as sex, age, race or disability. |
| Feedback | the statement of an opinion on, or personal reaction to, a product, service, or experience. |
| LMS | Learning Management System |
| OHS | Occupational Health and Safety |
| Principal course | The principal course of study would normally be the final course of study where the overseas student arrives in Australia with a student visa that covers multiple courses. |
| PRISMS | Provider Registration and International Student Management System |
| Reasonable Adjustment | adjustments that can be made to any area of learning which allows a student to participate in education on the same basis as other students. |
| Sexual Harassment | Sexual harassment is a specific and serious form of harassment which relates to any unwanted or unwelcome sexual behaviour, which could be expected to make a person feel offended, humiliated or intimidated. |
| Six months | The first six months is calculated as six calendar months from the date an overseas student commences their principal course. |
| Survey | measuring the views or opinions of a discrete group through a set of identical questions. |
| Victimisation | Victimisation is subjecting or threatening to subject someone to a detriment because they have asserted their rights under equal opportunity law, made a complaint, helped someone else make a complaint, or refused to do something because it would be discrimination, sexual harassment or victimisation. |
